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Her current role includes oversight of all BHN operations, including operational management, alignment, and process improvement across administrative departments of Human Resources, IT/IS, Project Management and performance improvement, and Facilities. Jessica ensures optimal functioning of all service lines, as well as direct oversight of Integrated Care initiatives, Child and Family service programs, and Outpatient and Community Behavioral Health programs as well as Access/Central Intake department, assuring timely access for individuals and families to all ambulatory and substance use disorder treatment levels of care.

Jessica has held a range of roles during her 20+ years in the field, from the provision of direct care as both a case manager and a clinician to leadership roles that have overseen residential, clinical, and administrative teams in various non-profit behavioral health organizations. In addition, Jessica spent three years working for the Office of the Commissioner at the State of Connecticut Department of Mental Health and Addiction Services. In that role, she served as the Project Director on several federal projects that involved integration of behavioral and physical healthcare in Connecticut's Medicaid plan, including Behavioral Health Homes and Certified Community Behavioral Health Clinics (CCBHC).   

Jessica holds a Master of Arts in Counseling and Community Psychology from Marist College and completed a year of post-master's work in Martial/Family therapy at Loyola College of Maryland. 

Lisa Yin has accepted the position of Assistant Vice President of Addiction and Recovery Services. Lisa has been with BHN for over six years, initially hired in 2018 as the Program Director of Franklin Recovery Center and then promoted to Senior Program Manager in 2020. As Assistant Vice President, Lisa will oversee all 400 SUD residential treatment beds in programs located throughout Franklin, Hampden, and Suffolk counties. 

Throughout her tenure, Lisa has been an influential leader in the division, demonstrating an unyielding commitment to high-quality patient care, program accountability, and staff development. She was instrumental in helping to restructure SUD programs on the Greenfield campus, ensuring vital treatment options remained accessible during the COVID-19 pandemic and the ever-changing opioid epidemic in the fentanyl era. Lisa has remained flexible and nimble even as the division has seen exponential growth, helping to fill critical management vacancies and taking on additional responsibilities with the acquisition of the former Phoenix House programs.   

Prior to her employment at BHN, Lisa worked as a Behavioral Health Navigator at Athol Memorial Hospital, Clinical Supervisor of Crisis Services at CSO, and Psychiatric Technician at Cheshire Medical Center. Lisa served in the United States Peace Corps for two years as a Community Health Educator in Cambodia. She holds a Master of Arts degree in International Disaster Psychology from the University of Denver Graduate School of Professional Psychology and is a Licensed Mental Health Counselor.   

Please join BHN in congratulating Jessica and Lisa as they transition into their new roles. Congratulations, Jessica and Lisa!